It's been a privilege for MoreDent to help so many of our clients meet and exceed their growth targets. Times have been testing and their performance speaks for itself. While pandemic-driven disorder continues to subside many other problems have arisen. Despite this we are confident that the outlook remains positive for the rest of the fiscal year. We still appreciate though that high inflation, rising interest rates and international geopolitical issues have left many dentists with a growing sense of unease.
Unfortunately we don't have a crystal ball to tell you what's beyond the horizon. What we can offer are the lived experiences of our most successful clients. Here are some of the strategies we've seen them employ to grow well in excess of the general market trends.
1
Enhance Your Patient Experience
Dentists who can offer enjoyable patient experiences will make their clinics truly recession proof. This is the kind of treatment that keeps patients coming back and spreading the good word on your behalf.
AssessBe empathetic and question how it feels to be one of your patients. Think about how you can adjust your systems to get your patients saying “wow”.
ImplementMake sure you have the tools and skills to deliver exceptional care. Take advantage of new treatment concepts and technologies that make your clinic stand above the rest.
2
Offer High Value Care
Dentist who can offer better care will always be in demand.
AssessWhat scope and level of treatment are you providing in your clinic.
ImplementUpskill and capitalise to allow you and your team to offer high level dentistry. Modern technology, materials and training are critical. These are what allow you to offer high level, high revenue dentistry. Add technology that magnifies your existing revenue streams and unlocks entirely new ones where possible.
3
Engage and Motivate Staff
This one goes without saying. Your team create the atmosphere for both your patients and themselves.
AssessHow satisfied, driven and cohesive is your team?
ImplementOne of the hallmarks of preferred employers is their willingness to invest in upskilling their team. Dedicate time to work with and understand what this means for your staff. Find out what they want in their career and how you can achieve it together.
4
Optimise Your Workflow and Efficiency
AssessHow efficiently are you and your team using their time.
ImplementOutsource low value activities that don't generate revenue. Incorporate workflows that save time, improve treatment quality and success rates.
5
Build Growth Capacity
Investing in your business' capacity to meet future demand is fundamental to any growth strategy.
AssessIf you can't deliver 20% more tomorrow then you are running out of capacity today.
ImplementMany of the previous strategies will build your capacity. When you have a motivated team with the knowledge, skills and tools to do more you will be ready to harness every growth opportunity that comes your way.
